FAQ's

FAQ's

Thanks for checking out our frequently asked questions page. We have done our best to address most commonly asked questions. If you happen to not find an answer to a question that you may have, you may email us at: info@dontworrybuypurses.com and we will get back to you asap.

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Collapsible rowHow do I participate in an auction?

If you want to take part, all you have to do is create an account and buy one of the token bundles available in the corresponding section. The tokens will enable you to bid on the products you're interested in winning. Every time you use a token, the final value of the item goes up by $0.10.

Why do auction prices start at $0?

All items on auction begin at a base price of $0, and there is no reserve price. To participate in the auction, you will need to buy a package of tokens. Each time someone places a bid, the final price of the item will increase by $0.10. Only bidders who have made an offer within the two-week auction period will have access to the additional time. During the additional time, each bid will reset the timer to 10 seconds, and the extra time can range from 5 to 180 minutes at the most. The person who has placed the final bid before the auction ends will be declared the winner. Best of luck!

How does it work?

All items on auction begin at a base price of $0, and there is no reserve price. To participate in the auction, you will need to buy a package of tokens. Each time someone places a bid, the final price of the item will increase by $0.10. Only bidders who have made an offer within the two-week auction period will have access to the additional time. During the additional time, each bid will reset the timer to 10 seconds, and the extra time can range from 5 to 180 minutes at the most. The person who has placed the final bid before the auction ends will be declared the winner. Best of luck!

I won an auction, what next?

Well done! You are now the lucky winner and will soon receive an email notifying you of your success. To claim your prize, you will need to make payment for the final amount within seven days from the close of the auction, as per the instructions provided in the email. Alternatively, you can directly pay for the item from your profile section. Once we receive payment, we will proceed to ship your package to the address you have provided. Kindly note that bids are non-refundable.

How do I know if another person outbid me?

By activating notifications, you will promptly receive updates on any instances of someone outbidding your offer. Nonetheless, we suggest that you revisit the platform regularly during the week to keep a tab on auctions that pique your interest. Within the 'My Live Auctions' section of your profile, you can peruse all the auctions you have participated in.

Can I get a refund for my tokens?

Negative, that is incorrect. After purchasing tokens or placing a bid on an item, there is no possibility of receiving a refund as the tokens become non-refundable. The same policy applies for both actions.

How can I make a bid?

To place a bid, you only need one token. However, these tokens are exclusively obtainable by registered platform users. Once a user has acquired a token package, they can initiate their bidding activity on the available items. The auction operates on a fixed bidding mechanism, meaning that with every bid, the item's price will go up by $0.10.

How can I win?

The bidding for each item in the auction begins at a base price of 0$, and any registered user can participate by using their tokens to make a bid. Each time a bid is made, the price of the item increases by $0.10. If a bid is made during the final 10 seconds of the auction, the timer resets to 10 seconds with each subsequent bid. During this additional time, only users who have previously made a bid within the previous two weeks of the auction will be permitted to continue bidding. The individual who makes the final bid before the auction closes will be the winner and required to pay the displayed final price. Shipping for the item is included at no additional cost.

How does the auction end?

The auction will span over a period of two weeks and will be open to all registered users who can participate by making offers with their tokens. If any bids are submitted within the last 10 seconds of the auction's expiry, a timer will activate and each subsequent bid will reset the timer back to 10 seconds, with a maximum extension of up to 180 minutes. During this extended period, only users who have placed at least one bid in the preceding two weeks will be permitted to continue bidding. The winning bidder will be the one who makes the final bid and agrees to pay the displayed final price for the item.

How much is shipping?

Shipping is free!